Privacy Policy

Introduction

Welcome to https://structural-3d-modeling.trustedstandard.com (hereafter referred to as “Structural 3D Modeling,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in alignment with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), as well as Colorado, Utah, Connecticut, Virginia, and South Africa’s respective data privacy laws.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms or tools we offer. However, it is important to emphasize that this policy does not extend to third-party websites, applications, or services linked from or within our platform. Each of these external entities has its own privacy policies governing their data collection practices, and we encourage users to review them.

Processing Activities

This Privacy Policy applies when you engage in the following activities:

Utilize our applications and services as an authorized user.
Visit any of our websites that reference this Privacy Statement.
Communicate with us via email, phone, or text messages (SMS).
Provide personal information through forms or surveys.
Purchase products or services from us.

Personal Data Collection

We collect a variety of personal data to enhance your user experience and provide our services effectively. The types of personal data we gather include:

Account Information: Details related to your registration, such as username, email address, and password.
Payment Information: Credit card or debit card details, billing addresses, and payment transaction records for processing purchases securely.
Financial Information: Bank account numbers (if used for direct deposits or payments) and financial records related to transactions.
Purchase Information: Order history, product preferences, and purchase frequency.
Mobile Device Identifiers: Unique identifiers like IP addresses, mobile device IDs, and advertising IDs for tracking user behavior across devices.
Location Data: GPS coordinates or location-based services data when you opt-in to share your location.
Feedback and Reviews: Comments, ratings, and reviews you submit on our platforms.
Social Media Information: Data from social media platforms when users choose to log in via these accounts (e.g., Facebook, Google).
Product Information: Details about products or services you view, search for, or purchase, including preferences and customization choices.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as tracking cookies and web beacons. Additionally, we may receive personal data from third parties who assist us in providing our services, always respecting their respective privacy policies.

Cookies

To enhance your experience on our website, we use cookies, which are small text files stored on your browser. Our cookies serve various purposes:

Strictly Necessary: These ensure basic functionalities like login and account management.
Preferences: They remember your preferences and settings to personalize your experience.
Analytics: Used for gathering statistical data about user behavior, helping us improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. When we no longer require this data for the purposes it was collected, we securely delete or anonymize it to protect your privacy. Our retention periods vary based on legal obligations and business requirements, ensuring that your information is handled responsibly over time.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Access controls and secure authentication mechanisms.
Regular security assessments and updates to address emerging threats.
Training our employees on privacy and security best practices.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Ability to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Right to request the deletion of your personal data under certain circumstances.
Restriction: Option to limit the processing of your personal data in specific situations.
Portability: Right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Ability to object to the processing of your personal data for direct marketing purposes or other legitimate interests.
Non-Discrimination: Protection from decisions based solely on automated processing, including profiling.

To exercise these rights or have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to:

[Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or through other appropriate communication channels. We encourage users to review this policy periodically to stay informed about their rights and our data handling practices.

Contact Information

For any privacy-related inquiries, requests for unsubscribe, or questions regarding your personal data, please contact us:

Email: [email protected]
Postal Address: [Privacy Team Mailing Address]

We value your trust in our commitment to protecting your privacy and ensuring a secure online experience.